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Clinical Office Manager

Chevy Chase, MD +2

General Summary of Duties: Responsible for the supervision and oversight of sub-practice clinic operations. Responsible for the enforcement of policies and procedures. Responsible for revenue cycle tasks as they relate to the office. 

Major Responsibilities/Tasks:


  • Oversees daily office operations. Identifies and resolves operational problems.
  • Supervises assigned personnel. Reconciles employee time sheets and leave records and communicates with Administration. 
  • Assists with hiring and training of assigned staff.
  • Participates in professional development efforts.


Medical Assistant:

  • Performs Medical Assistant duties both Front and Back Office.
  • Closes and/or oversees closing of Cash Drawer daily and communicates with Administration.
  • Ensures correct insurance, authorizations and referrals as needed.


  • Monitors various dashboards and reports to ensure optimal sub-practice performance.
  • Maintains physician schedules, hospital call schedules.
  • Maintains dialysis units and progress notes; dialysis patients and insurances
  • Manages entire process of the inpatient hospital patients list
  • Referrals received and input into the system
  • No-show and lab fees are entered
  • Enter hospital demographics
  • Orders supplies as needed while maintaining a budget.
  • Maintains all office related work queues.
  • Manages the Lost To Follow Up list



  • Maintains patient confidentiality.
  • Understands HIPAA and OSHA and ensures compliance.
  • Ensures compliance with policies and procedures.


  • Communicate with physicians, patients, co-workers, internal departments, outside vendors and third parties. 
  • Performs other related duties as directed or required.



  • Bachelors degree in a health related field and Medical Assistant Certification with phlebotomy preferred.



  • Minimum of 1 year medical office management, including billing and collections experience preferred.


Performance Requirements:


  • Knowledge of clinic policies and procedures.
  • Knowledge of medical terminology and insurance practices.
  • Knowledge of computer programs and applications.
  • Knowledge of grammar, spelling and punctuation to communicate in written format.
  • Knowledge of CPT and ICD-10 coding.
  • Knowledge of Commercial payors, Managed care, Medicare, Medicaid guidelines and any other plans or products.



  • Skill in effective personnel management including training staff and delegating duties.
  • Skill in trouble-shooting insurance problems and appealing claims.
  • Skill in maximizing insurance collections.
  • Skill in written and verbal communication.



  • Ability to work effectively as a team member with physicians and other staff.
  • Ability to flexibly respond to changing demands.
  • Ability to plan, organize, prioritize and direct the work of others.
  • Ability to identify claims problems and recommend solutions.
  • Ability to sort and file materials correctly by alphabetic or numeric systems.
  • Ability to interpret and understand insurance.           
  • Ability to communicate clearly and concisely.
  • Ability to establish and maintain effective working relationships with patients, employees, and the public.


  • The position is in the Chevy Chase, NE DC and Landover areas


  • 08:00 a.m. - 04:30 p.m.
  • May change according to needs


This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Full Time (M-F) Weekends
Weekend Hours Required
Yes - need ability to work in multiple locations

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